i cant get ftp to work
on November 29, 2011, 08:04 PM
Hi mscates, Is there any error message prompt?
on November 29, 2011, 10:53 PM
I copy and pasted this:Response: 220 You will be disconnected after 15 minutes of inactivity.Command: USER mscatesResponse: 331 User mscates OK. Password requiredCommand: PASS ******Response: 530 Login authentication failedError: Critical errorError: Could not connect to server
on November 30, 2011, 02:25 AM
on November 30, 2011, 02:25 AM
@mscates, This is because you didn't follow the first screenshoot 'Click on “Get FTP Access Here” to activate your FTP account'. But no worries, I already activate it for you. Please try uploading again. :)
on November 30, 2011, 03:49 AM
i did click on “Get FTP Access Here” and it said folder created. However im still getting same error message
on November 30, 2011, 05:39 PM
it now seems to be working
on December 1, 2011, 11:54 AM
I have to upload over 700 videos and i like to send DVD by postal mail
on December 3, 2011, 02:34 AM
I have 10000 clipsI recommend way of export csv or xls file with keywords and releases for video. All video stocks and producers use this way.
on December 4, 2011, 01:13 PM
CSV keywoards export is a must if you want serious contributors to upload footages to 123RF.
on December 4, 2011, 01:24 PM
i cant get ftp to work
on December 4, 2011, 02:56 PM
Response: 530 Login authentication failedError: Critical errorError: Could not connect to server. i did click on "Get FTP Access Here" and it said folder created. However im still getting same error message
on December 4, 2011, 03:02 PM
Good day,I have the same problem as that of Mr. mscates.I did everything according to instructions, but I can not login to FTP.error log -USER romansu Response: 331 User mscates OK. Password required Command: PASS ******Response: 530 Login authentication failed Error: Critical errorError: Could not connect to serverhelp me, please
on December 4, 2011, 03:44 PM
Are you planned to work with csv-tables?It's good to sell footages on one more stock-agency, but no real to complete description and keywords for thousands files. You need to apply "mass submission system", like revostock, shutterstock, or pond5. In ideal case - it's may be compatible with any of popular site. (filename-name-description-keywords)
on December 5, 2011, 12:06 AM
@macates : great to hear that, thanks to your heads up, we found the bug.@Janaka : I emailed you the mailing info, please check your email.@Paha_L : Thank You for the recommendation. But for the mean time, you can send us the csv or xls file to firstname.lastname@example.org so that we could insert them for you. Please prepare the sheet with these fields "Ori filename - description - keywords - release name".@renewer : Thank You, hopefully you will see this feature on our next upgrade.@doodool : Please go to http://www.123rf.com/submit/agreement.php to agree withe the contributor and follow the guide above, remember to activate your FTP account.@romansu : I think you solved your problems, because your files is in our current process queue.@wisky : since there are so many demand for the csv/xls attaching feature, we will seriously thinking on developing it .Thanks for all the suggestion and feedbacks. Hope to see you guy upload your Footage to us.**remember to describe and keywords your footage so that our reviewers could review them
on December 5, 2011, 04:34 AM
I've done everything you asked for, but my FTP is not working
on December 5, 2011, 08:44 AM
I think that CSV import very important, too difficult to enter movie details for every clip in case I already have CSV for all batches.
on December 5, 2011, 09:36 AM
@doodool : you agreed with the contributor terms and condition but you did not activate you FTP account. but no worries, i activated it for you. :) you can upload your footage now.@nixite : for the meantime, you can upload and send us the csv file to submission and we will stitch the keywords and description for you. please send to email@example.com, fiels include "Ori filename - description - keywords - release name"
on December 5, 2011, 08:11 PM
I am a newbie, I plan to download only the video.but I received a letter from the need to upload 10 photos. how do I get access to download the video?
on December 6, 2011, 06:57 AM
on December 6, 2011, 06:58 AM
on December 7, 2011, 03:00 PM
After up file by FTP No files found in the processing queue.
on December 7, 2011, 03:02 PM
When will something about pricing and contributor rates be revealed? I am happy to upload a few clips but would like to know what the deal is before uploading my entire footage portfolio. ;-)
The same problem with FTP here. Steps 1,2,3 OK, but it is not possible to log into FTP account. USER mino21 OK. Password required. PASS ****** 530 Login authentication failed. The button "Get FTP Access here" changed the text to: "Your FTP account is up and ready, here's instructions on how to log in and start uploading:..." but I am afraid my FTP account is really not "up and ready" :-(
on December 9, 2011, 06:59 PM
Fine! Send on your e-mail csv-files too!
on December 9, 2011, 10:47 PM
ponyatno - shto nifiga neponyatno))
on December 10, 2011, 01:46 AM
why you don't accept PAL footage (720:576)?
on December 10, 2011, 04:17 AM
The FTP is not functioning - entered all the required info - no connection - does it take a while to activate?
I can not activate my FTP account.
on December 11, 2011, 03:05 AM
I think I've already activated my account, but ftp is still not working. I cannot have access:Stato: Risoluzione dell'indirizzo IP footage.ftp.123rf.com in corsoStato: Connessione a 184.108.40.206:21...Errore: Tempo scaduto per la connessione
ftp disabled at this moment?
on December 11, 2011, 09:29 AM
Hi Alex, i don't have a problem with the FTP except that after i uploaded no files were found in the processing Que.
on December 11, 2011, 07:26 PM
My FTP is not working too
on December 14, 2011, 08:03 AM
My FTp is not working too
Still wait for csv-submit
on December 16, 2011, 02:16 PM
after i uploaded no files were found in the processing Que.
I have problem with FTP. It's not working - 331 User alkir OK. Password requiredPASS ********530 Login authentication failed
on December 18, 2011, 01:54 PM
Are you linked with pond5?
I'm getting the 530 error too
on December 19, 2011, 02:06 PM
Yes, I am. But, what does it mean?
on December 20, 2011, 02:58 AM
I can't connect via ftp!?
on December 21, 2011, 02:03 PM
Hola un saludo quiero mandar fotos de modelos y mi pregunta es puedo mandar los contratos de modelo traducidos al español ya que mis modelos no entienden el ingles muchas gracias por la respuesta y una feliz Navidad y un Feliz año 2012
on December 24, 2011, 11:20 AM
Hi, can anyone help me to start uploading video files? I am getting this error every time I connect to 123rf through Filezilla:Command: USER opal1Response: 331 User opal1 OK. Password requiredCommand: PASS ********Response: 530 Login authentication failedError: Critical errorError: Could not connect to server
on December 27, 2011, 07:00 AM
At last I got them through with 123rf help or not,not sure and now waiting until my files appear in the process queue.
on December 28, 2011, 02:49 AM
I uploaded 5 videos on 14 Dec, upload said it was successful. But still hasn't show up in my account for processing? Emailed support said I needed to activate account which I'm sure I did, so went and did it again. Just uploaded one video, still waiting for it to show so I can process it?? Would also like to know about contributor rates too!!
thank you, everything seems OK now, filled in keywords etc
on January 1, 2012, 09:04 AM
CSV-file uploaded, but missing keywords.
on January 3, 2012, 11:24 PM
Hi! I have the same problem: I did 1-3 steps, and reseived net message "RÄƒspuns: 220 You will be disconnected after 15 minutes of inactivity.ComandÄƒ: USER fotosellRÄƒspuns: 331 User fotosell OK. Password requiredComandÄƒ: PASS ***********RÄƒspuns: 530 Login authentication failedEroare: Eroare criticÄƒEroare: Nu mÄƒ pot conecta la server"What's the problem? How does it to work?
on January 4, 2012, 02:49 AM
How can we see all of my accepted video?
wisky: It simply does not work :-( When I am logged on 123rf.com, it says FTP is active, but it is not. I am losing hope that FTP will be ever working for me. Total Commander, WinSCP, FileZilla, none of them worked.
on January 6, 2012, 02:12 PM
selensergen, after you have given your videos a description and keywords they will show up in the completed footages folder. From there they will be approved or rejected.Hope this answers your question.
Tried to connect using Filezilla.Final communication lines:Response: Password requiredCommand: Pass *********Response: 530 Login authentication failedError: Critical ErrorError: Could not connect to serverSo it seems to accept my password and then fail - any ideas?
In the offered thumbnails for the uploaded footage is lots of discrepancies, are they are defects during the process of extracting the thumbs from the footages from the software or footages themselves are damaged during uploading due to bad transport of the files from my computer to the server? How I can understand it? For now I uploaded a footage second time for test. How I can delete previously uploaded one? The damaged footages are more than one.
on January 14, 2012, 03:35 PM
The second uploaded footage for test just appears in section completed footages (see up my questions). The offered thumbnails are with the same damages. I checked footage over the uploading computer, I checked footage in my database they are O.K. What have to do in this case?
on January 14, 2012, 03:41 PM
ftp doesn´t work for me, too. 530 Login authentication failed
on January 14, 2012, 06:06 PM
FTP isn't working for me either. I wrote to support a week ago but no response.
Hi, Does somebody other has problem with thumbs, actually they are represented as damaged frames from the footage? I think the problem is in the software which extract frames on 123rf.com side. If the footage is preferable with red or yellow colours the thumbnail is damaged! Alex
on January 16, 2012, 03:17 PM
ftp doesn´t work for me. It won´t accept my password!
I carried out the instructions given in the topic, successfully uploaded 3 video. If that did not work right away, it is only from the fact that not enough accurately followed the instructions.well and in some places, you just need to wait. video is different from the photo, and his handling of the server needs some more time.have any assumptions, when the video will be available to customers?
on January 18, 2012, 03:10 PM
Still no ftp uploading (password failure) and no response from the help desk. Please help us guys. Expect better response from 123RF.
five more days gone and still no uploading. Now tried 2 PC's, 1 Mac, 2 ftp clients (Filezilla and Cyberduck) and still I get 530 error. No response from the 123RF and live chat for contributors doesn't appear to work. Anyone had any luck yet?
I have uploaded twenty video's so far with no problems. I would say , follow directions as mentioned, If you are having problems check your anti virus program to make sure it is not blocking you. You do have to wait a while for the videos to be processed. I also noticed that when I upload with filezilla it takes anywhere from 30 minutes to an hour for a 30-40 second video
I follow the way as shown in screen shots. but while login in filezilla the error appeared i.e.:530 Login authentication failedError: Critical errorError: Could not connect to serverand login failedPlease help me.
I have uploaded successfully 5 video's, using Filzilla. I am just waiting to find out if they are approved is there any idea yet as too how long this will take?.Also i placed description and key wording, without using the CSV do we still have to upload a CSV file as well as doing the key wording on the site?.
Any idea as to when things are going to start happening on the video end of things here at 123rf or are we just wasting our time and bandwidth submitting videos?
on January 28, 2012, 12:51 PM
finally approved my video - but where do you see it
on February 5, 2012, 07:02 AM
please 123RF ..... I see only Response: 530 Login authentication failedError: Critical errorError: Could not connect to serverin my FileZilla .... What is problem ?? You do not answered and I can not find any info to resolvr it ... Hope you are hearing me..
on February 5, 2012, 01:02 PM
Hi every one I have a goosd news for submit footage.ftp.123rf.com if you cannot upload and see Error 530 Login authentication failedError.It working for me.The solution is you must to submit FTP for photo (ftp.123rf.com) first follow this link >>> http://submit.123rf.com/upload_step1.php?itype=image FTP settings / Check Upload FTP Results
on February 6, 2012, 11:16 AM
It's been 2 months! Give at least some information somewhere! When the video clips will be available?
on February 8, 2012, 09:38 PM
We all like to have our images and video's accepted and published straight away, but i have learnt that some times a little patience goes along way. The submissions team have informed me that they have been very busy of late and they are attempting to go through every image and video as quickly as they possibly can.just my two cents worth.
one more: ftp doesn´t work for me, too. 530 Login authentication failed although I clicked the "want have" button.
on February 11, 2012, 01:01 PM
Update: retried a short time after requesting access. System seems to have refreshed - successful login, successful upload. Now let's see the next level ;-)
on February 11, 2012, 03:10 PM
I just checked and was happy to see most of my video's were accepted. Does anyone know if they will appear on our page with accepted Pictures?Mine hasnt yet and it is a little tricky to find them now. Any updates on this subject?
My videos have been accepted for quit some time now, and still do not appear in my portfolio.Not real sure as to when they will appear.
on February 20, 2012, 07:38 PM
Thank you deekleing for your response. I guess we will have to keep checking. Good luck
hi. i'm new to 123rf can you explain me are ftp-login-password the same as my usual login-pass? asking because have the same problem as many others: 530 Login authentication failed
on February 29, 2012, 08:14 AM
Your user ID is the one you use to log onto 123rf, the password is the one for you 123rf account.
You need to send your id for verification first...see profile page.After the id is submitted the ftp will be active - it takes couple of hours from uploading your id
ftp doesn´t work for me. It won´t accept my password!plese help me...
on March 4, 2012, 05:22 AM
552 Disk full - please upload later
I've tried several times to login using FTP but every time the system shows like this "530 Login authentication failed". Could you please help?Regards,Suwat Po.
on April 6, 2012, 07:29 PM
I got the same above error about ftp authentication. There are same problems of this, You have to check something about your application.Response: 220 You will be disconnected after 15 minutes of inactivity.Command: USER thavorncResponse: 331 User thavornc OK. Password requiredCommand: PASS ********Response: 530 Login authentication failedError: Critical errorError: Could not connect to server
on April 20, 2012, 12:42 PM
The problem has been solved, I have to activate ftp at the photos upload too.
on April 20, 2012, 12:50 PM
How i can delete footage to duplicate file
on April 20, 2012, 02:01 PM
FTP won't work for me too... (((
I get this error, seems like the password is wrong, but I used the same password I use to log on to your page.. Plus, the upload page says: 'Your FTP account is up and ready.' 220-You are user number 10 of 128 allowed. 220-Local time is now 14:58. Server port: 21. 220-IPv6 connections are also welcome on this server. 220 You will be disconnected after 15 minutes of inactivity.STATUS:> [16.5.2012 16:59:38] Connected. Authenticating...COMMAND:> [16.5.2012 16:59:38] USER 123bk [16.5.2012 16:59:38] 331 User 123bk OK. Password requiredCOMMAND:> [16.5.2012 16:59:38] PASS ***** [16.5.2012 16:59:41] 530 Login authentication failedERROR:> [16.5.2012 16:59:41] Not logged in.ERROR:> [16.5.2012 16:59:41] Can't login. Disconnecting...
on May 16, 2012, 10:59 AM
What is a CSV file? The tutorial doesn't feature the CSV tab. The link to download a sample CSV file isn't working. I'm not sure how one actually submits the "completed footage". The tutorial says that you attach the releases and then:"Once everything is complete following the guide above, our reviewer will be able to review your footage accordingly. The end."It seems that something has been added or left out of the tutorial... Can anyone explain the final step to submit my videos?
on June 14, 2012, 04:33 AM
I have the same: 530 Login authentication failed
on July 6, 2012, 05:49 AM
I've done everything as written in the instructions and without problems had uploaded 3 photographs to the server.But downloading video footage remained the same problems.Host: footage.ftp.123rf.com Login: Flik47Response: 530 Login authentication failed Error: Critical error Error: Could not connect to serverPlease help me.
on July 9, 2012, 10:54 AM
Can't get the CSV to work. Keeps giving me this message "No rows updated, please check your CSV file and retry uploading." even though they are ordered as video, description, keywords in each column of row one.Turned everything into Spanish one of the times I tried too. This all seems pretty buggy.
I was uploading 11 files but only 8 came up , other 3 are failing all the time. Is there any space limitation on the FTP per user or any other problem?
on July 17, 2012, 12:10 AM
i send video for a longtime ago but status is pendding.what i do worng
on August 7, 2012, 11:20 PM
I have uploaded around 9 Footage but still it is in pending state after around 15 days.Can you help me
on August 9, 2012, 05:18 AM
How I can delete footage file? Thanks
on September 2, 2012, 03:03 PM
I uploaded 5 videos on 29 Aug, upload said it was successful. But still hasn't show up in my account for processing? Emailed support said I needed to activate account which I'm sure I did, so went and did it again. Just uploaded one video, still waiting for it to show so I can process it?? Would also like to know about contributor rates too!!
on September 10, 2012, 12:52 PM
how do I delete a duplicate clip submission?
I have the same problem with the others. I have 12 footages left under the pending status. They were sent last week. I would like to know how long of the pending process. Thanh you.
I get the "530 Login authentication failed" error when trying to connect to footage.ftp.123rf.com. The same username and password work fine for ftp.123rf.com?
on October 15, 2012, 05:30 PM
In regards to the above post...apparently it takes x number of hours till the ftp server is set up properly despite the claims otherwise.
on October 16, 2012, 08:04 AM
Hello! Can anybody tell how long the average "pending period" is?Thanks!
I get "error in video encoding" while it are MOV-files.
hi, i've just registered and now trying to access ftp. but no luck, different ftp clients rejects with the words: Could not connect to server “footage.ftp.123rf.com”.Server said: Login authentication failedYour password may be incorrect. Please double-check your login settings.the password is correct.any ideas?thanks
on November 2, 2012, 02:49 PM
Hello. I'm new, tell me how to download and attach the release model for photography. thanks
on November 30, 2012, 06:41 AM
If you go to the front page of the site, down the bottom under FOR PHOTOGRAPHERS there is a link that says MORE click on this and then click RELEASES here you can download the required release. For uploading RELEASES go to the UPLOAD page, at the top of the page it says UPLOAD RELEASES HERE. Hope this helps.
I find csv mass import or tagging system really helpful.
Tried to upload a video and got a disk full error.
on January 13, 2013, 04:01 PM
Can't connect ftp. "530 Login authentification failed" but I'm sure user ans password are correct! Please help
on January 16, 2013, 05:14 AM
Got the same error when try to login. authentification failed
I follow youe step but can't see button “Get FTP Access Here” but have button "refresh upload file list" instead why??? sent me answer firstname.lastname@example.org
I have a repeated "error in video encoding", in my video FTP upload. All the files are MOV, some are photojpg and some are mjpg encoded. Is there a reason they would all be rejected?
on February 18, 2013, 01:51 AM
I just uploaded some clips, some are accepted, but I cannot see them in my portfolio.Any answer from someone?Thank you very much!
on March 5, 2013, 01:30 PM
Yeah me too, I just had my first video accepted and I was wondering do I have to press anymore buttons or does it take some time before it shows in my portfolio.Thanks in advance.
on April 2, 2013, 07:40 AM
Uploaded three using ftp and there is nothing in processing?How long do I wait?
I can't attach model release to my video. How can I fix it?
on June 18, 2013, 09:25 AM
I try to upload my footage using FTP (filezila) But FTP not working
on July 1, 2013, 11:48 PM
This is a badly titled article. I suppose it's good if you're trying to figure out how to upload, but I came here hoping to find information on what formats 123RF accepts for video, how you approve it, and what the entire submission and approval process for video is— not just how to upload it.
error when trying to upload footage to FTP...I see that lots of people have the same problem?????? error on PASS****** critical error, tried filezilla, fetch
on September 24, 2013, 07:53 AM
same here:"This is a badly titled article. I suppose it's good if you're trying to figure out how to upload, but I came here hoping to find information on what formats 123RF accepts for video, how you approve it, and what the entire submission and approval process for video isï¿½ not just how to upload it."